Frequently Asked Questions

Honey FAQs

Are you local?

Two Busy Beez is located in Teven, NSW, Australia. We move our hives around the local area of the Northern Rivers following the blooming flowers. Some of the locations you may see our hives are Newrybar, Lennox Head, Cumbalum, Teven, Patches Beach and Bagotvile.

What is ‘Raw Honey’?

Raw honey is best described as honey ‘as it exists in the hive’. It is made by extracting honey from the honeycomb of the hive and pouring it through mesh to separate the honey from the impurities like beeswax and Propolis.

What is Propolis?

Propolis is a resin like material made by bees from buds of poplar and cone bearing trees. Bees use it to build hives and seal cracks (helps control temperature in hive). It contains beehive byproducts. Propolis seems to fight against bacteria, viruses and fungi.

Why did my honey go hard?

Because its real! Real honey crystallises. Crystallisation occurs because of the natural qualities inside. The natural sugars in honey (glucose and Fructose) will bind together and begin to form little crystals, which can start making your honey harder as the crystals grow. With differing blends from different flower flows some honey will begin to crystallise faster than others. This process does not affect the quality or flavour of the honey just the texture. We here at Two Busy Beez found that crystallised honey is the best type of honey for using in hot drinks as it dissolves really well.

Can I put the honey in the microwave to melt it back into liquid form?

We recommend that you do not microwave your honey as you may overheat and cook the honey, destroying its natural enzymes and micronutrients. We suggest sitting the honey in a bowl or warm water (not boiling) for 20-30 mins or on a window sill in the warmth of the sun.

Does heating my honey kill off the goodness in it?

Heating raw honey too high temperatures at a rapid speed can change the makeup of the honey and weaken or destroy enzymes and minerals. However, a gentle warming of the honey will keep it in its best and most healthy state. If you are using your honey in a hot tea, try to keep the water under 40ºc. This is about the same temperature the honey would get, in the hive, outside on a summer’s day.

My Honey has a white foamy layer on top. Is it safe to eat?

This is what we call ‘honey foam’ and it is completely safe to eat. The foam is a result of trapped air bubbles created in the filling process rising to the top. Honey foam is delicious, its light and fluffy and is often filled with all the good stuff raw honey has to offer including pollen and propolis which are filled with vitamins and minerals.

Why does my honey smell bad/funny?

Honey contains yeast cells. When honey has more than 19% water, the yeast cells divide and fermentation occurs. This happens when beekeepers harvest honey too early or you get water/saliva in your honey storage container. If honey ever smells like vinegar its fermenting/fermented. In the unlikely event your honey arrives fermented please refer to the returns policy.

What does the Batch Number on the back of your packaging mean?

Each extraction is represented by a batch number. This number is a way for beekeepers to keep a record of specific information relating to that batch. For example- the location the beehives were kept, the flowers that were in bloom at that location during the period of time the hives were there, the date of extraction, Identification for Samples taken (This is a control, if there is a problem with a batch). It is also a great way for customers to communicate to us if they have enjoyed a specific flavour and want to know if anymore is in stock.

Can I purchase bulk honey in other quantities other than what’s available in your online store?

Yes! Please reach out to us at buzz@twobusybeez.au. We would be more than happy to provide you with a quantity to best suit your needs.

How long does honey last?

Honey never expires. The Honey, which contains antibacterial proteins and enzymes as well as plenty of antioxidants, is good forever. Kept sealed in an upright container your honey will remain edible indefinitely- Even if it crystallises and darkens over time. FUN FACT: In 2012, it was reported that the world’s oldest honey had been discovered in 2003 in the country of Georgia, west of Tblisi, during oil pipeline construction. Archaeologists estimate the honey is about 5,500 years old. Three types of honey were found – meadow flower, berry and linden. Much like in ancient Egypt, the honeys were in ceramic vessels in the tomb of a noblewoman so they could journey with her into the afterlife.

Honey and Allergens.

Honey is a wholesome product created in a natural process by honey bees from the nectar of various flowers. Honey, when not fully processed, may contain residual proteins containing pollen from the plants the bees have visited. Proteins are associated with most true food allergies, and are found in peanuts, soybeans, milk, eggs, fish crustacea, tree nuts and wheat. Honey itself contains very little protein. The major components of honey are simple sugars.

Is honey gluten free?

Honey does not contain gluten.

How can I stop ants getting into my honey?

Easiest way to keep ants out is to sit your container in a container of water. Also make sure you are completely sealing your containers lid after each use.

I love to cook with honey. How do I convert sugar to honey in recipes?

I too love to cook with honey in place of sugar especially in bread it is delicious. Here is a quick guide to help you out.
1 Cup brown sugar= 1/2 Cup honey
1 Cup White/caster sugar= 1/2 Cup Honey
1Tbsp maple syrup= 1Tbsp Honey
1Tbsp golden syrup= 1Tbsp Honey
When adding honey in place of sugar you will need to decrease the liquid component of your recipe by 25% for every cup (370g) of honey.
Honey Browns a little quicker than sugar so you will need to reduce your cooking temperature by 15 degrees Celsius when baking recipes with more than 1/2cup of honey at temperatures over 180degrees Celsius
Did you know using honey in your baked goods adds moisture.

Beeswax FAQs

What is Beeswax?
Beeswax is a natural wax produced by honey bees. The wax is formed into scales by eight wax producing glands in the abdominal segment of worker bees, which discard the scales of wax in or at the hive. The Hive worker bees collect and use the scales to form cells for honey storage (Honeycomb) and larval and pupal protection (Stages of baby bee development).
Is Beeswax Edible?
The beeswax found in the honeycomb is 100% edible and digestible. Beeswax is made from the natural secretions of bees, formed originally by collecting nectar from flowers. When bees ingest nectar (or honey), wax is formed into “scales” by eight wax-producing glands in the abdominal region of the female worker bees. Beeswax is most commonly known as a hardened oil, but in fresh honey comb, the layers of wax are only very thin. So, don’t fret … it’s healthy and delicious!

Beeswax Melts FAQs

What are Beeswax Melts?
Beeswax melts are scented pieces of beeswax without a wick.They come in many shapes and sizes. A Beeswax melt can give off a slight scent when cold; however, they are designed to be slowly warmed using a tart or wax Melter (oil burner). A wax melter can be electronic while others use a tea light candle as the heat source.
What is the point of a Beeswax melt?
Wax melts absorb heat slower than burning a traditional candle and therefore are able to release aromas without burning oils. This gives the wax the ability to continue to release fragrance without the scent evaporating to quickly allowing you room to smell amazing longer.
Do I need to add water to the well of my wax melter?
DO NOT ADD WATER. This is a safety hazard. As the melts and water heat up the water will begin to spit and sizzle creating projectile drops of hot wax, which could lead to severe burns. Just place you beeswax melt into the dry well of your melter on its lonesome and watch as it mesmerises you with the swirling patterns of the mica powder as it slowly melts away.
What are your melts made out of?
Two Busy Beez beeswax melts are made from wax we produce during the honey extraction process. Once the honey has been removed from the beeswax, it is melted and strained several times to produce a pure clean beeswax. Beeswax is only part of our beeswax melts, the rest is made up of coconut oil, 10% fragrance oil & Mica. Some special Beeswax melts may even contain sparkly Bio-degradable glitter.
What should I do if my child eats a Beeswax melt?
If your child or animal consumes this product it may make them sick. It is very important that you contact your countries poison hotline.
For the Australian Poisons Hotline 13 11 26
Although the majority of the ingredients in our beeswax melts are edible and natural the fragrance oil is not. I use 10% fragrance oils in my melts. (This should help you work out the amount consumed).
Can I order custom made Beeswax Melts?
Of cause. We are open to custom orders. Contact Sarah to discuss further.
Email: buzz@twobusybeez.au
What is Mica?
Mica is a coloured powder that’s made from a natural mineral called muscovite. Muscovite is a silicate mineral, in the same family as quartz. Before it is processed, mica comes out of the ground in large pearlescent sheets or flakes, which have a naturally shimmering, iridescent property. Mica flakes are ground into a fine powder, which is usually an off-white or khaki colour. Natural oxides are then applied to the mica with heat to transform it into a vibrant colour.

Beeswax Wraps FAQs

What are Beeswax wrap and how do I use them?
Beeswax wraps are a food wrap material consisting of a coated fabric, most commonly cotton. It is made by infusing cotton with food-grade beeswax. The wrap is mouldable, grippable, and tacky. It can be shaped around containers or food products. Beeswax wrap is a reusable and sustainable alternative to plastic wrap and single-use plastic. It has the ability to counteract environmental issues such as plastic pollution and food waste.
How do I clean my Beeswax Wraps?
1.Fill your sink with cold water and a mild washing up liquid.
2.Pop your wrap in the sink and give it a good scrub.
3.Rince off with clean water and hand to dry.
How do I store my Beeswax Wraps?
Dry Beeswax wraps can be folded and stored anywhere that is easily accessible eg. Kitchen draw, basket on the bench, shelf. A place that stays dry and is handy for when you need to grab one next. Avoid heat sources.
Why is my Beeswax Wrap looking worn out?
Over time the wax will slowly start to break down or flake off a little. This is normal and you can still continue to use the wraps. If your beeswax wraps start looking tired you can refresh them by melting the wax slightly. To do this I like to place my beeswax wrap between two pieces of baking paper (Baking paper to be bigger in size than your wrap). I lay the sandwiched wrap and baking paper on a heap proof surface (bench of towel) and carefully ironing over the baking paper until the wax has melted evenly giving you a like new wrap.

General FAQs

Do you think about sustainability and the environment when developing your products?
Sustainability is very important to us here at Two Busy Beez. The who concept for making our beeswax product range came from the fact we had beeswax leftover over after each honey extraction. While we could clean the wax and sell it as pure beeswax it just was not satisfying to do so. Sarah has a very creative mind and is always creating something new with her hands so it was a perfect fit to make a beeswax product line.
Packaging is always a problem trying to avoid plastics. Our individual beeswax melts are sold in plastic clamshells but we are constantly trying to search for cost effective, environmentally friendly alternatives that are still appealing to the consumer. (feedback is always welcome on this subject). Where possible we do use biodegradable packaging. We are always open to suggestions on this subject as it is very important to us to be sustainable.
Is Beekeeping your full time job?

Kelvin has part time job driving a school bus. These hours allow him to work the bees during the day and on the weekends.
Sarah works full time on Two Busy Beez, Making and creating new products, Packaging orders and selling at two local markets weekly.
Evans Head Farmers Market every Friday 2:30pm-6:30pm down near the surf club and every Sunday you will find us at The Ballina Farmers & Producers Market at Commemoration Park 7am-11am. This is what works for our family at this point in time.

Can I visit to see how honey is extracted?
This would be amazing however at this point we do not do on site tours. Maybe something for the future. However we do offer School Demonstrations for students from Daycare to year 12. Please refer to our Demonstrations page for more information.